Frequently Asked Questions

Understanding The Wedding Ticket

Hidden

What is The Wedding Ticket?

Free wedding invitations you send by text or email, with the RSVPs, guest list, seating and thank-you notes in one place. When guests reply, they can also give toward the wedding if they want to. It is a tool for the invitation and everything that comes back from it, not a ticket.

Does "The Wedding Ticket" mean guests buy a ticket?

No. There is nothing to buy to attend or to RSVP. The name comes from the invitation itself: one link that is the guest's invitation, their RSVP and, only if they choose, their gift.

What is free for couples?

All of it. Invitations, RSVPs, the guest list, seating, thank-you notes and the option for guests to give. No card on file and no paid tier for couples.

Can guests RSVP without giving?

Yes. Every invitation has a no-gift choice, and the RSVP is complete either way. Nobody is asked to give to attend.

Can guests choose their gift amount?

Yes, any amount. A couple can show a suggested amount as a reference or hide it altogether. Guests can give more, less or nothing.

What fees do guests pay?

Nothing to RSVP. When a guest chooses to give, two fees are added on top of the gift at checkout: a platform fee of 3% with a $3 minimum, and a card-processing fee of 2.9% plus 30 cents. Both are shown before the guest confirms, and the couple receives the full gift amount. Couples never pay a fee.

Who can see gifts and amounts?

Only the couple. Gifts appear privately in the couple's dashboard with the guest's name, so thank-you notes are easy. Other guests never see who gave or how much, and gifts cannot be made anonymously.

When can couples receive funds?

Gifts go into the couple's own Stripe account and from there to their bank. The first gift a wedding receives waits seven days as a safety check; after that, Stripe pays out on its normal schedule, two business days in the US. Payouts start once the couple has completed Stripe's identity check.

How do refunds and payment problems work?

Gifts are voluntary and generally final. A guest can ask for a refund within 14 days for a duplicate charge, a processing error or confirmed fraud by emailing support@theweddingticket.com with the transaction details. If a wedding is cancelled or materially changed, refunds may be made as set out in our Refund and Cancellation Policy. All refunds are made by Stripe to the original payment method; The Wedding Ticket never holds the money.

Hidden

How is this different from Honeyfund or Zola?

We start from the invitation. Invitations, RSVPs, the guest list and giving live in one simple tool, instead of a registry or a full wedding website. No ads on our site or invitations, and we do not sell your data.

Can we use The Wedding Ticket instead of a registry?

Yes. Many couples use it in place of a registry; others offer both. It is your call and your guests'.

Why not just use Venmo, Cash App or PayPal?

Those move money. The Wedding Ticket sends the invitation, collects the RSVPs and the meal choices, keeps the guest list and the seating, and records each gift against the guest who gave it, so you know exactly who to thank.

What happens if we receive more than we need?

It is yours. Use it for the honeymoon, a home, savings or whatever you two decide.

Can the couple customise the suggested amount or the page?

Yes. You choose whether to show a suggested amount and what it is, and you personalise the invitation with your details and your story.

Can guests give after the wedding?

Yes. The invitation stays live after the day, and a late gift works exactly like an early one.

Are gifts taxable for the couple?

Personal wedding gifts are generally not taxable income under IRS rules; ask your tax adviser. Gifts through The Wedding Ticket are voluntary gifts, not payments for anything. We provide transaction summaries, not tax advice.

Hidden

How do guests give?

Open the invitation link, reply, and enter an amount at the secure Stripe checkout. It is a card payment and takes a minute.

Why is there a suggested amount on some invitations?

Some couples show one as a reference. It is only that. Guests can give more, less or nothing, and the RSVP is complete either way.

Is a gift through The Wedding Ticket a wedding gift?

Yes. It takes the place of a traditional gift, like choosing something from a registry. Nobody expects a second gift on top.

Do I still need to buy a gift if I give here?

No. You are always welcome to bring something as well, but it is not expected.

Is it okay to give nothing, or a small amount?

Yes. Any amount, including none, and no judgement. Couples understand that not everyone can or wants to give.

Can guests give a traditional gift instead?

Of course. The Wedding Ticket is one option. Bring a gift, send a card, or celebrate however feels right.

Can I pay with Venmo, PayPal or another app?

Not yet. Payments run through Stripe by card, which is fast and secure.

What if a guest is uncomfortable giving online?

They can RSVP without giving, or give a card or cheque directly to the couple. Many couples still welcome cards at the reception.

Hidden

How do I know the money goes to the couple?

Every gift is processed by Stripe and deposited into the couple's own Stripe account. The Wedding Ticket never holds the money; our only income is the platform fee shown at checkout.

Is my information secure?

Yes. We use industry-standard encryption and comply with data protection laws. Card details are handled and stored by Stripe; we never see your full card number. Our Privacy Policy has the details.

How does the platform handle privacy and data?

We comply with U.S. data protection laws and use encryption. Gift details are shared only with the couple. We do not sell data and we do not run ads. Our Privacy Policy and Your Privacy Choices page cover the rest.

Ready to Start Your Journey?